App Frequently Asked Questions

THAT SUGAR APP works on:

Apple iPhones 4S, 5, 5S, 6 and 6plus
Running Apple Operating System versions iOS 7 and above

Android Smartphones (up to 6” screen size)
Running Android Operating System versions 4.3 or above

Please note that if you’re using a smartphone without a camera with autofocus, the pictures of the barcode may be blurry and THAT SUGAR APP will be unable to identify the barcode. If your device is having trouble scanning a barcode, try turning the flash on.

Yes, thanks to the support of our funders and outreach partners, THAT SUGAR APP is completely free, including all updates.

You can access THAT SUGAR APP from the App Store for iOS devices, or Google Play for Android.

You require an Internet connection (WiFi or mobile data), to download the app and share information. When using the App offline, you’ll be viewing the correct information as of the last time you were online and synced to the database.

Currently, THAT SUGAR APP can only be used within Australia. We are currently exploring possibilities of launching the App in other countries.

THAT SUGAR APP is powered by a database developed by The George Institute for Global Health, which includes about 90% of the food that is available at major supermarkets. New products are always coming on to the market, with some only available in certain locations, meaning not all products will be listed. THAT SUGAR APP also uses product information sourced from the NUTTAB 2010 database published by Food Standards Australia New Zealand (FSANZ).

THAT SUGAR APP doesn’t include ‘loose’ fresh fruit and vegetables as they are not unhealthy for you to consume. The natural sugars in whole fruits and vegetables are terrific for your health, unlike the refined and added sugars in other products. THAT SUGAR APP doesn’t include ‘loose’ fresh fruit and vegetables as they are not unhealthy for you to consume. Some people will be able to eat more fruit than others depending on a range of factors including metabolic health and levels of exercise but if you treat fresh whole fruit as ‘nature’s desert’ and stick to the recommended 2 servings a day, you’ll be fine.

The App does include a small amount of branded, packaged fruit and veg items as these products may include additional ingredients such as dressings and sauces.

At the moment, labelling laws don’t require the food companies to state the different types of sugar in their products. They simply just have to list total ‘SUGARS’ with a gram amount. Therefore, some dairy products like flavoured yoghurt, may be a combination of lactose, a naturally occurring sugar as well as added sugar. This is why the information about lactose is not listed in the food database that we are using.

If you’re consuming diary products like milk, yoghurt or cheese, just remember that there is roughly 1 teaspoon of natural lactose sugar per 100 grams, so any more than that is going to be added sugar.

The database that powers THAT SUGAR APP is regularly updated by the research team at The George Institute, based on the nutritional information listed on each product’s packaging. This ensures the database is as accurate as possible.

When looking up an item, it is best to scan an item’s barcode as this ensures you will be provided with the most up to date nutritional information associated with that specific version of the product. Formulations for processed food and beverage products can be in constant flux. If the product cannot be scanned, then the search function provides the information for the most recently approved version of that product.

When searching for simple non-branded items, they will be often listed as the most basic version of its name. For example, if you were to have a glass of Cabernet Sauvignon Red Wine, all you need to search is ‘Red Wine’. This is the same for many takeaway foods such as Hamburgers and Pizza, which only list common topping variations (Pizza, ham & pineapple… etc).

THAT SUGAR APP now contains the sugar content of over 100 branded alcoholic drinks, these product’s sugar content have been checked and approved by The George Institute for Global Health. Alcohol manufacturers are not legally required to include the nutritional information of their products on the packaging, meaning there are many products that can’t include in the App.
We’ve also included the generic nutritional information from the NUTTAB 2010 database published by Food Standards Australia New Zealand (FSANZ), meaning you can search for items such as Gin, Vodka, Beer and Red or White Wine, and include these in your daily intake.

Alcohol is created through either a fermentation or distillation process. During both of these processes, the sugar is transformed into Ethanol, which is the component which drinks alcoholic, or is later burnt off. This is why Spirits (Vodka, Gin, Whisky ect), many Beers and many Wines contain little to no sugar. Although, it is important to note that sweeter wines (such as sticky or dessert) and sparkling wines do contain sugar. Alcohol’s listed as liqueurs do contain sugar, as this was added after the distillation and fermentation process occurred.

The unit of measurement listed for each item is the correct for that items specific nutritional information. For example, if you were to have some Milo, the milo itself is measurable in grams, as the nutritional information is for the Milo powder individually.

THAT SUGAR APP allows you to add sugar manually for when you’re cooking at home, or consuming sugar directly (such as sprinkled on cereal, or in your tea and coffee). If you’re cooking at home, you can easily add the sugar you consume by dividing the total grams of sugar you’ve used in your recipe by the number of serves the recipe yields, thereby giving you an accurate idea of how many grams of sugar is in each serve.

Changing your diet takes a toll on your body; please remember to take it slowly and be kind to yourself. Cutting all sugar (including natural sugars from whole foods) out of your diet so drastically is not only hard to do, but can have negative effects on your health.

When using THAT SUGAR APP, you will probably discover some of your favourite foods are much higher in sugar than you thought. If you’d like to find alternative products with lower sugar content, please check outFoodSwitch, a popular free App created by our friends at The George Institute for Global Health and Bupa.

Currently, it is only possible to share your progress in THAT SUGAR CHALLENGE via Facebook, by pressing the ‘Share’ button and logging into your Facebook account.

Our team is working on additional social media platform capabilities, expanding to include Instagram and Twitter in future versions of THAT SUGAR APP.

Remember if eaten whole, this sugar comes with fibre to slow down your metabolism, so it’s terrific. Most experts recommend treating fruits like nature’s dessert though and suggest no more than 2 pieces a day. As we get asked this question all the time, please note that each quantity is measured in what is considered a standard single serve for each fruit.

Sugar content of popular fruits:

Fruit Serve (grams) Sugars (g) Sugars (tsp)
Apple 1 large (242 g) 25 6
Avocado 1/5 medium (30 g) 0 0
Banana 1 medium (126 g) 19 4.5
Cantaloupe (Rockmelon) ¼ Medium (134 g) 11 2.75
Grapefruit ½ Medium (134 g) 11 2.75
Grapes ¾ Cup (154 g) 20 4.75
Honeydew Melon 1/10 Medium melon (134 g) 11 2.75
Kiwifruit 2 Medium (148 g) 13 3
Lemon 1 Medium (58 g) 2 0.5
Lime 1 Medium (67 g) 0 0
Nectarine 1 Medium (140 g) 11 2.75
Orange 1 Medium (154 g) 14 3.25
Peach 1 Medium (147 g) 13 3
Pear 1 Medium (166 g) 16 3.75
Pineapple 2 Slices (112 g) 10 2.5
Plums 2 Medium (151 g) 16 3.75
Strawberries 8 Medium (147 g) 8 2
Cherries 21 Medium/1 cup (140g) 16 3.75
Tangerine 1 Medium (109 g) 9 2.25
Watermelon 2 cups (280 g) 20 4.75
Tomato 1 Medium (148 g) 3 0.75

Vegetables with notable sugar content:

Vegetable Serve (grams) Sugars (g) Sugars (tsp)
Onion 1 Medium (148g) 9 2.25
Sweet Potato 1 Medium (130 g) 7 1.75


Source: All information is gathered from the US Department of Food and Drug Administration; Labelling and Nutritional information for Raw Fruits, Vegetables, and Fish: